| Prices & Policies |
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| Shipping & Handling Due to the fragile nature of the monogram cake toppers, shipping insurance is available but optional. We are not responsible for lost or broken items during shipping. Please allow 6-8 weeks for your order to arrive. Orders are shipped via USPS Priority Mail with delivery confirmation (USPS does not offer order tracking). The shipment date and delivery confirmation number will be emailed to you when your shipping label is created. Return Policy Since all monograms are completely custom made, there are no returns, so please take care when ordering. Orders cannot be canceled or refunded once they are placed. We are not responsible for ordering mistakes or dissatisfaction with any of your choices. Rush Order Policy Rush orders are based on availability (4-6 week lead time) and need to be approved before ordering. We will do everything we can to accommodate rush orders. On many occasions we have paid extra for next day shipping to make sure cake toppers arrive in time. Lateness Policy In the event that we run out of time and will not be able to make your monogram cake topper in time for your wedding/party, we will contact you via email and refund your payment as soon as we know we won't make your date. We are not responsible for supplier delays/backorders that may cause us to be unable to complete an order in time. Privacy Policy We do not give, sell or trade your personal information with anyone for any reason. We do reserve the right to use photographs of our toppers to promote our business. We would love to hear from you after your special day and we may use your first name, city and testimonial to endorse Couture Cake Jewelry. |
Shipping Insurance |
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| USPS raised postal rates on May 14th, 2007 for all Priority Mail and Express Mail packages. |