Payments

We accept payment through PayPal and accept all major credit cards.

Sales Tax

Orders shipped to the state of Arizona will be charged 6.2% sales tax. We do not charge sales tax on any of our orders shipped outside of Arizona.

Ship-To Addresses

We only ship within the USA , Canada and Australia.

Shipping & Handling

Due to the fragile nature of the monogram cake toppers, shipping insurance is added to the shipping cost.. We are not responsible for lost or broken items during shipping. Please allow 6-8 weeks for your order to arrive (orders to Canada take an extra week for shipping). Orders are shipped in the United States via USPS Priority Mail with delivery confirmation (USPS does not offer order tracking). Orders to Canada are shipped via USPS Priority Mail International. The shipment date and delivery confirmation number will be emailed to you when your shipping label is created. Orders being shipped to Australia take approximately 8 weeks. Please note that we cannot be responsible for a package being delayed by customs and, therefore cannot guarantee a delivery date.

Returns

Since all monograms and cake serving sets are completely custom made, there are no returns, so please take care when ordering. Orders cannot be canceled or refunded once they are placed. We are not responsible for ordering mistakes or dissatisfaction with any of your choices.

Rush Orders

Rush orders are based on availability (4-6 week lead time) and need to be approved before ordering. We will do everything we can to accommodate rush orders. On many occasions we have paid extra for next day shipping to make sure cake toppers arrive in time.

Lateness

In the event that we run out of time and will not be able to make your monogram cake topper in time for your wedding/party, we will contact you via email and refund your payment as soon as we know we won’t make your date. We are not responsible for supplier delays/backorders that may cause us to be unable to complete an order in time.